FAQs

Your Questions Answered

Check out the questions below to find out more about what we do. If you have a different question, please drop us a line 
we love a chat - or email us your enquiry.


Are you letting agents?

Answer:

Yes and No. The team behind The Landlord Engine are letting agents and property managers. However, The Landlord Engine is not a letting agency. We are simply utilising our extensive skills and knowledge in the field to bring a new, flexible service to landlord’s nationwide. A service whereby landlords can pay us to complete one off tasks for them to support their landlord journey. No ongoing contract. No ongoing fees.

Are your prices fixed?

Answer:

For more routine, standard tasks our prices are fixed and shown on the website. However, every landlords’ needs are different, and some cases will be more labour intensive than others. We believe in transparency and our approach in non-standard cases would be to discuss your requirements in adequate detail to enable us to provide you with a no obligation quotation. Once you know what will be involved and the associated cost you can decide if you wish to proceed. No catch.

Are you solicitors?

Answer:

No. We have a great grasp of tenancy law and the framework that landlords have to operate within. For possession orders or cases better placed with a legal team we partner with a firm of lawyers. We will continue to be involved in the case and add value with regular updates, cutting out the legal jargon and providing peace of mind along the way.

What are your turnaround times?

Answer:

It’s possible that relatively straight forward tasks can be completed the same day, providing that we have all the relevant information from you that we require. Others might take a little longer. As a guideline, we aim to have all routine administrative tasks actioned within five working days from when we have all the required information from you. Possession orders and other cases requiring court orders will of course take longer and final timescales will be dependant on court turnaround times & the individual circumstances of the case.

Why would I pay you to arrange all of the paperwork for a new tenancy when I can do this myself?

Answer:

Fair comment. Our service isn’t for everyone. If you have the time, inclination, and industry knowledge to get this right and not fall foul of the many hurdles a landlord now has to encounter then that’s great and we wish you all the best. However, there are plenty of landlords that are feeling increasingly swamped by the legislation and list of prescribed documents that you must give to a tenant at the commencement of a new tenancy.

Tenancy agreements now need to be worded fairly and with the continuing introduction of extra legislation, of course, must be kept up to date. We offer landlords the peace of mind that everything is in order and that they should be permitted to take action should anything go wrong.

Why would I pay you to send a formal letter when I can send one myself?

Answer:

Fair comment. Our service isn’t for everyone. If you have the time, inclination and industry knowledge to send a letter that will achieve the reaction required then you absolutely should send one yourself. However, with our letters generally costing between £60 and £100 including VAT, many landlords would appreciate this task being completed for them. Moreover, if a tenant has been used to dealing with you directly, perhaps in more of an informal manner, a letter from a third party can often have a significantly positive impact and show a tenant that you mean business. Don’t get us wrong, it’s not about ‘sending in the heavies’ and many issues can be resolved with a fairly worded, very reasonably toned communication. It’s the quality of the communication that can make a real difference, not just the communication itself. Quality communication is in our blood, so we know we make a difference.


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